Former Insurance Company Perspective
Understanding how claims are investigated, documented, and evaluated helps us prepare stronger, more complete claim files from the beginning.
Helping Texas Property Owners Navigate Insurance Claims
About Fair Claims Public Adjusting
Former insurance company adjuster helping Houston homeowners and business owners navigate insurance claims with confidence.
Property damage is stressful enough.
Getting help shouldn't be.
Fair Claims Public Adjusting was founded to help Houston homeowners and business owners understand their options, document their losses, and pursue the insurance benefits available under their policy.
Former Insurance Company Adjuster • Texas Licensed Public Adjusters • Residential & Commercial Claims
Why Fair Claims Exists
We created Fair Claims Public Adjusting because property owners deserve someone who works exclusively for them during the insurance claim process.
After working inside the insurance industry, we saw firsthand how confusing policy language, documentation requirements, and claim procedures can become after a loss.
Too often, homeowners are expected to make important decisions while dealing with property damage, unfamiliar terminology, and strict deadlines.
Our mission is straightforward:
Help property owners understand their options, document their losses, and pursue every insurance benefit available under their policy.
We believe informed property owners make better decisions, and honest guidance should always come before pressure.
Built From Experience on Both Sides of the Insurance Claim
Most property owners experience the insurance claim process only once or twice in their lifetime. Understanding policy language, estimating damage, documenting losses, and responding to insurance requests can quickly become overwhelming.
Fair Claims Public Adjusting was built on experience from both sides of the property insurance claim process.
Working as a former insurance company adjuster provided firsthand insight into how property claims are investigated, documented, and evaluated. Decades of experience in residential and commercial construction provide an equally important understanding of how buildings are actually repaired after a loss.
Together, those perspectives help bridge the gap between insurance requirements and the real work required to restore damaged property.
Our goal isn't simply to prepare estimates.
It's to help property owners understand their claim, document their damages, and confidently navigate the process from beginning to end.
Why Property Owners Choose Fair Claims
Not because we promise bigger settlements.
Because property owners deserve honest guidance, careful documentation, and experienced claim representation.
Construction Experience
Knowing how buildings are actually repaired helps us evaluate damage, review repair scopes, and understand what is required to restore a property after a loss.
Education Before Pressure
We believe property owners make better decisions when they understand their options. Our goal is to explain the process clearly—not pressure anyone into hiring us.
Meet Steven Wiley
Steven Wiley founded Fair Claims Public Adjusting after working on both sides of the property insurance industry. His goal is simple: help property owners understand their claims, document their losses, and make informed decisions throughout the process.
His background includes experience as an insurance company adjuster, decades in the construction industry, and service as a Texas Licensed Public Adjuster. That combination helps him understand how claims are evaluated, how property damage affects the repair process, and where important details can be overlooked.
Steve believes property owners deserve honest answers before making important decisions about a claim. His approach is centered on careful preparation, clear communication, and straightforward guidance—without pressure or inflated promises.
Former Insurance Company Adjuster • Former Texas Licensed Contractor • Texas Licensed Public Adjuster
Request a Free Claim ReviewOur Promise to Every Property Owner
We'll tell you the truth.
If we believe we can help, we'll explain how.
If we don't believe hiring a public adjuster is in your best interest, we'll tell you that too.
No pressure.
No obligation.
Just honest guidance.
Let's Review Your Insurance Claim Together
Whether your claim was denied, underpaid, delayed, or you simply want a second opinion, we'll review your claim, answer your questions, and explain your options—at no cost or obligation.
No pressure. No obligation. Honest answers.
- No-Obligation Claim Review
- Residential & Commercial Claims
- Texas Licensed Public Adjusters
Insurance claims are subject to important deadlines. Don't wait to understand your options.